With L. Green, “Identifying good nursing levels: A queueing approach”. Operations Research; 2011; 59 (4) 942-955
https://pubsonline.informs.org/doi/abs/10.1287/opre.1110.0943
With L. Green, “Identifying good nursing levels: A queueing approach”. Operations Research; 2011; 59 (4) 942-955
https://pubsonline.informs.org/doi/abs/10.1287/opre.1110.0943